Expediting B2B orders

About this article

In the following article you will be able to learn how to expedite orders, e.g. you will learn all the steps that you can take after an order i placed. To read more about how to create a wholesale order, click here.

Before you can expedite an order

Open the order you wish to expedite by finding it in the ORDERS listing. To be able to expedite an order you first need to confirm it. If you haven't previously done this, click 'CONFIRM ORDER' in the upper-right corner of the order view and the 'CONFIRM ORDER' button will be replaced with an 'EXPEDITE ORDER'. (To read more about how to view order information, click here). The order status will now change from 'Pending' to 'Processing' but you may still send an email to the customer, edit the customer information and cancel/add products to your order. To read more about how to add products, click here and to read more about how to cancel products, click here.

If you wish to reverse the order back unconfirmed mode click 'UNCONFIRM ORDER' in the upper-right corner.

Expediting an order

To expedite a wholesale order, follow the steps below:

  1. Click 'SALES' in the Wholesale section of the top menu.
  2. Click 'ORDERS'
  3. Browse the orders and click the one you wish to expedite.
  4. At the top of the order information you will find this box:

    A short explanation of the buttons in the upper-right corner:

    • Close - will close the order but will not delete or remove it. neither will it change the orders status.
    • Export - Will export the order to an Excel document.
    • Cancel Order - Will cancel the order, and place it under 'Cancelled Orders' in the order list.
    • Unconfirm Will set you back one step, and change the order's status from 'Confirmed' to 'Pending'.
    • Expedite Order - Will redirect you to creating a shipment

    If you edit the order at this point it will only affect the shipping. If you remove any products the will remain as an order and await confirmation and shipping. You can not any products at point either.

  5. Click 'EXPEDITE ORDER' and you will be redirected to this view.

You have now successfully created a shipment.

Next step

Once you have created a shipment you may also create an invoice for it. To read more about how to create an invoice from a shipment, click here.