Subscription order flow

About this article

In the webshop, subscription items will also be available as one time purchase items and it is up to the customer to decide if they will want to subscribe, or only make a one time purchase. When subscribing the customer will also have the option to choose how often the item should be delivered based on the intervals set in your backend. Unfortunately, subscription orders cannot be placed from the backend at the moment.

Subscription order flow

  1. When a customer selects a product with an active subscription plan in your Centra, it will have a presentation similar to this in your frontend webshop:
  2. It will be up to them to decide whether they want to subscribe or if they would like to make a one time purchase. 'Delivery every' will be dependent on how your frontend presents it and could mean either the name of the subscription or the interval. 'Discount price' is from the flat rate discount that was set in the subscription plan in Centra.
  3. Once the product has been added to the cart, the customer can proceed to check out just like with the regular orders.
  4. They will then be prompted to update the shipping details and then move on to the payment to input their details. At the moment, the accepted payment methods are KlarnaCheckout and Adyen DropIn.
  5. Followed with Continue and Pay order:
  6. After payment is successful, the customer will be redirected to the Thank You page.