Gift Certificates in B2C

About this article

By creating gift certificates in backend you make it available for clients to select and purchase a certain pre-defined store credit. The client will be able to pay with one of your available payment methods and will receive a .pdf document with a gift certificate code. By using this code in the checkout the client can redeem his/her store credit.

Creating a gift certificate

To create a Gift Certificate, follow the steps below:

1. Click 'PROMO' in the Retail section of the top menu.
2. Click 'GIFT CERT'
3. Click '+GIFT CERT' in the upper-right corner and you will be redirected to this view:
   

4. Enter the following information:

   • Store - Select what store the gift certificate should be connected to.
   • Gift certificate status - Change the Gift Cert's status to 'Active'.
   • Gift certificate name - Will be displayed for the customer in frontend.
   • Only create voucher in currency of sale - Choose whether the voucher should be available in one, or several currencies, by selecting or deselecting the check box.
   • Show gift amount - Choose whether to show the gift amount or not by selecting or deselecting the check box.
   • Type - Set up the type of gift certificate that you want to make available for the customers.
   • Amount (Will only be visible if you have chosen 'Free Products' as type). Enter the amount of free products you wish to include in the Gift Certificate.
   • Prices - Enter the total amount of the Gift Cert in the different currencies.
5. Click 'SAVE' in the bottom- or upper-left corner.

Next step

To read more about how to create a voucher, click here.