Gift Certificates in B2C

About this article

By creating gift certificates in backend you make it available for clients to select and purchase a certain pre-defined store credit. The client will be able to pay with one of your available payment methods and will receive a .pdf document with a gift certificate code. By using this code in the checkout the client can redeem his/her store credit.

Creating a gift certificate

To create a Gift Certificate, follow the steps below:

  1. Click 'PROMO' in the Retail section of the top menu.
  2. Click 'GIFT CERT'
  3. Click '+GIFT CERT' in the upper-right corner and you will be redirected to this view:
  4. Enter the following information:

    • Store - Select what store the gift certificate should be connected to.
    • Gift certificate status - Change the Gift Cert's status to 'Active'.
    • Gift certificate name - Will be displayed for the customer in frontend.
    • Only create voucher in currency of sale - Choose whether the voucher should be available in one, or several currencies, by selecting or deselecting the check box.
    • Show gift amount - Choose whether to show the gift amount or not by selecting or deselecting the check box.
    • Type - Set up the type of gift certificate that you want to make available for the customers.
    • Amount (Will only be visible if you have chosen 'Free Products' as type). Enter the amount of free products you wish to include in the Gift Certificate.
    • Prices - Enter the total amount of the Gift Cert in the different currencies.
  5. Click 'SAVE' in the bottom- or upper-left corner.

Next step

To read more about how to create a voucher, click here.