Sent Jan 27, 2017

Ongoing Weekend Support Hours And Phone Number - Sent Jan 27, 2017

Weekend Support from Y/S

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From today, we have a new customer support schedule for non-business-hours. We’ll operate our usual support hours during Monday-Friday (apart from holidays), from 0830 to 1700 CEST, and from 1700 CEST each Friday, until 0830 Monday mornings, we will be on a weekend schedule.

This means that we will handle business-critical issues only during these hours. If you experience a business-critical issue, please call +46 850164922 (note new number).

Business-critical issues are:

  • Site(s) down

  • Problems with checkout

  • Customers can't place orders

If you’re contacting us with non-business critical issues, we will handle them as usual during standard business hours.

Thanks again for being with us, and as always, contact us if you have any questions.