Sent Nov 24, 2016

Support Information For Black Friday - Sent Nov 24, 2016

Support information for Black Friday

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Hi there,

We hope you're rested and ready for Black Friday. We wanted to make sure you know what you can expect from us. Should you experience business critical issues such as:

  • Site(s) down

  • Problems with checkout

  • Customers can't place orders

Contact support by emailing us at This email account will be monitored 24/7, and we will help you as quickly as we can. For non-critical issues, we will be able to start addressing them on Friday or Monday, since we want to make sure our team can focus on business-critical problems.