Sent Feb 4 2016

Newsletter Y/S 04/02/2016 - Sent Feb 4 2016

The Young/Skilled Review

Estimated Reading Time: 2 Min

Hi All! With the holiday madness behind us, now's the time for getting organized, thinking up new strategies and sorting out those spring collections. Grab a few tips from us, to make the most 2016!

Silk Tips


FIFO stands for first-in, first-out, meaning that the oldest inventory items are recorded as sold first. LIFO stands for last-in, first-out, meaning that the most recently produced items are recorded as sold first. What does it mean for you? It plays the role of the delivery window with products that have "link" or "stock/link". To learn more, read the article here.

Bulk Vouchers

In Silk, you can create different types of vouchers. One type of voucher is the "promo codes" voucher. With promos, you can create random codes, or codes with your custom text. To see how it works, follow the steps from the article.

Marketing Tips

Conducting Polls

Conducting a poll is a simple and profitable way to get know your customers’ needs and perspective with regards to your business. Even simple questions will often prompt invaluable engagement and feedback. For example: “What do you think about our new site?” or “How can we help you?” If you choose to conduct a poll on your website, remember to analyze the results frequently. And remember, not responding to your clients is NOT an option. Being swift and responsive builds trust, and customers who feel safe are more likely to purchase. To create a poll you can use services like: Hotjar, LiveChat, Zopim.

If you need any help with setting up, email us at:

After Sales Period

Retailers need to do everything they can to make this after-sales period crucial to build customer loyalty. It’s a great opportunity to ensure they will come back to the site for future purchases.

What you can do? Engage the audience. Try with giveaway, create a contest or a poll. Listen to their opinions. Post on social media frequently, remember about newsletter and build relations to generate more leads.

Need Training?

Do you have new team members that need to learn the ins and outs of Silk? Maybe you just need an refresher yourself? Give us a shout and we can discuss a Silk Workshop.